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Shipping & Return Policy


Free Shipping in Colombia. Delivery takes from 2 to 4 work days in Bogota, 10 work days outside the capital.

Shipping process starts after purchase confirmation.

* Payments made with credit card or debit/PSE can take up to three days for confirmation.

We deliver to Colombia, Mexico, Argentina, Peru, Chile and Panama. 

Questions about delivery to United States, Europe or Asia please contact our team :

Return Policy

- We gladly accept returns requests within 14 days of receipt

- The items must be in their original, unused, unaltered and unwashed condition with all original tags still attached and intact and the original packaging included

- The items must be included in an undamaged shipping box, preferably the one in which the order was received

- The items must be returned from the same country where the order was delivered

- Unfortunately, items that are on sale do not qualify for changes or refunds.

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